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CFPB Issues Winter 2025 Supervisory Highlights

Michael Christians • January 25, 2025

The Consumer Financial Protection Bureau (CFPB) has issued an advanced technologies special edition of its supervisory highlights’ publication, available here.


First, the CFPB found evidence of disparate treatment in the underwriting and pricing of credit cards. Certain complex credit scoring models used by some card issuers resulted in disproportionately negative outcomes for Black/African American and Hispanic applicants. In response, the CFPB is encouraging card issuers to test their scoring models for potential bias and look for less discriminatory alternatives.


Second, the CFPB found that some auto lenders are using credit scoring models that rely heavily on alternative data. As explained in an Interagency Statement on the Use of Alternative Data in Credit Underwriting, data not directly related to a consumer’s finances may present greater consumer protection risks. These auto lenders are encouraged to look for less discriminatory alternatives when considering the input variables that make up their scoring models.


Finally, auto lenders are reminded of the requirement under Regulation B to provide a statement of specific reasons for adverse action. When an application is denied by a credit scoring model, it is not sufficient to state on the adverse action notice that the applicant did not meet the required minimum credit score. Specific factors that contributed to the applicant’s credit score (e.g., delinquent past or present obligations) must be identified. 

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